Privacy Statement - Orbital Eye B.V.
Who we are
Orbital Eye BV, having its office at Olof Palmestraat 16, 2616LR Delft, is responsible for processing personal data as described in this privacy statement.
Contact details:
Orbital Eye
Olof Palmestraat 16
2616LR Delft
The Netherlands
+31(0)15 215 29 92
www.orbitaleye.com
Mr. Joaquim Rosa is the Privacy Officer for Orbital Eye. He can be reached via privacy@orbitaleye.com
Personal data that we process
Orbital Eye processes your personal data if you use our services and/or when you provide your data to us.
The personal data that we process includes:
- First and last name
- Gender
- Address details
- Phone number
- E-mail address
- IP-address
- Other personal data which you actively provide to us, for example in correspondence with us, or by phone
- Data on your activity on our websites
Your Internet browser and type of device
Special and/or sensitive personal data that we process
We have no intention to collect data on visitors aged younger than 16 years through our website and/or services, unless said visitors have the consent of a parent or guardian. However, we have no means of checking the age of our website visitors. We therefore recommend parents and guardians to be involved with the online activities of their children, in order to prevent that their data is collected without parental consent. If you are convinced that we have collected data about underage website visitors without proper parental consent, then we ask you to contact us through privacy@orbitaleye.com. We will delete this information within 4 weeks.
Our purpose and legal basis for personal data processing
The legal bases under the General Data Protection Regulation (GDPR) for processing your personal data include:
- Your consent (e.g., when filling out a form);
- The necessity to perform a contract (e.g., when delivering our services);
- Compliance with legal obligations;
- Our legitimate interests (e.g., to improve our website).
Do we use automatic decision making?
Orbital Eye does not make decisions on matters that could have a major impact on people based solely on automated data processing methods. This statement deals with decisions taken by computer programs or computer systems, without human intervention.
For how long do we keep personal data?
Orbital Eye does not store your personal data longer than strictly necessary to realize the purpose for which the data is collected. We use the following terms for the following categories of data:
- IP-address, Data on your activity on our websites, your internet browser and type of device are all immediately anonymized by Google Analytics. The original data is not available to Orbital Eye.
- All other data which you actively provide to us, for example by submitting a web form, in (e-)mail correspondence with us, or by phone, is kept for a maximum of 4 weeks after the issue for which you contacted us was closed.
All these mentioned terms can be extended if we have a legitimate reason or are obliged by law to do so. We will inform you about any extension and about the reason for the extension.
With whom do we share personal data?
Orbital Eye only shares personal data with others if this is required for the execution of our contract with you or in order to comply with any applicable law.
Which cookie technologies do we use?
A cookie is a small text file stored on your computer, tablet or smartphone when you first visit our websites. Orbital Eye uses cookies to ensure the proper technical functioning of our websites, to improve your user experience, and to analyze how visitors use our site.
We use the following types of cookies:
- Technical and functional cookies – required for website functionality and remembering your preferences.
- Analytical cookies – used to analyze website usage and improve performance. These cookies are set in a privacy-friendly manner (e.g., with IP anonymization).
You can manage or block cookies through your browser settings. You can also delete any previously stored cookies.
For more detailed information about the cookies we use, including specific types, purposes, and retention periods, please refer to our Cookie Policy.
Access, correct or remove your personal data
You have the right to see the personal data we collected about you, to correct that data in case of errors, or to have us remove that data. You also have the right to withdraw your consent to process your data or to object to the processing of your data by us. Finally, you have the right to have us transfer your data to another organization. This means that you may submit a request to ask us to send the personal data we collected about you in digital files – either directly to you or to a different organization indicated by you.
You can send a request to see, correct or remove your personal data, your objection to personal data processing, or your request to transfer your personal data to: privacy@orbitaleye.com.
We need to make sure that it was in fact you that made this request. We therefore ask you to send us a copy of your ID (passport or driver’s license) when you make the request. In this ID copy, please blacken out your photo, the Machine-Readable Zone, the ID number and the national identification number (in the Netherlands: the BSN). This will further protect your privacy. We will respond to your request as soon as possible, but in any case, within 4 weeks.
You also have the option to file a complaint with the national data protection authority, the “Autoriteit Persoonsgegevens”, via https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons. Before doing so, we would highly appreciate when you first try to obtain recourse by contacting the Privacy Officer of the company as mentioned in the Who we are section of this privacy statement.
How do we protect personal data?
Protection of your personal data is a priority for us. We take appropriate technical and organizational measures to prevent abuse, loss, unauthorized access, unintended publication and unauthorized changes. Should you have the impression that the protection of your personal data is insufficient, or when there are indications of abuse of your personal data, then please contact us via privacy@orbitaleye.com.
How do we reference this Privacy Statement?
This is the “Privacy Statement - Orbital Eye B.V.” version 1.3, in effect since 1 April 2025.